Social media marketing offers a raft of benefits for businesses across all sectors, but success is never guaranteed. If you’re looking to utilize social platforms to put your brand on the map or drive sales, here are some tips to get the best out of social media for your business.
Define your ideal buyer/follower
The first place to start when embarking upon a mission to launch an effective social media strategy is to define an ideal buyer/follower. Decide who you want to sell to and get to know your target customer. Conduct market research, ask questions via polls and interactive surveys and analyze data related to app use, traffic and interactions. Once you have defined your ideal customer, use the findings of market research and data analysis to establish the best channels. Some social media apps are much more popular among certain demographics, for example.
Show off the human side of your brand
Many businesses will set up social accounts and profiles with a primary objective to sell products and promote services. Social media is a brilliant platform for advertising products and services, but perhaps the most significant benefit for businesses is the opportunity to show off the human side of the brand. Tell your backstory, share your core values, provide information about your company culture and ethos and let your followers get to know your team.
Build a following
Social media offers businesses, community groups and organizations the chance to build an online following and bring people together. There are several ways to attract new followers, raise brand awareness and get people talking about your business via social media. To boost numbers and encourage your followers, customers or members to share content, it’s an excellent idea to run promotions, competitions and giveaways and incentivize referrals, recommendations, leaving reviews and sharing posts.
Once you have a following, you can develop the community further. To build relationships and create a bigger network, for example, you could move your Facebook Group to your own app or set up a new profile linked to your brand for followers to engage with each other. Communicating with customers and followers can help you establish long-lasting ties, which will enhance client loyalty and help you gain positive reviews.
Make your brand stand out
Social media platforms provide businesses with a stage to set their brands apart and make them stand out. To catch eyes, turn heads and attract shares, likes and comments, create original content, engage with followers, encourage them to share ideas and feedback, involve followers in content creation and don’t be afraid to think outside of the box. The average person spends around 145 minutes per day on social media. Web users consume a huge amount of content. You want your posts to stand out when people scroll.
Social media is not just a channel for creating leads and generating sales. Businesses can benefit from unparalleled opportunities to engage with customers, build a following and distinguish their brand from others. If you’re looking to get more from your social media marketing campaigns, or you’re launching a startup, take these tips on board to achieve amazing results.